Home Headlines Globe fully restores services in 7 typhoon-hit provinces

Globe fully restores services in 7 typhoon-hit provinces

Globe technicians fix a misaligned antenna on a tower in Panukulan in the Polillo Group of Islands, among areas worst hit by Super Typhoon Karding.

Globe has fully restored services in seven provinces stricken by Super Typhoon Karding less than 24 hours since the weather system left the Philippine area of responsibility, bringing back much needed connectivity in affected areas.

As of Tuesday, Globe has reached 100% restoration in Northern Luzon provinces Bulacan, Pampanga, Pangasinan, Tarlac and Zambales, and in the Southern Luzon provinces of Rizal and Quezon, particularly the Polillo Group of Islands. This is on top of immediate restoration of service in Metro Manila.

Meanwhile, restoration efforts are nearly complete in Nueva Ecija, among the worst-hit provinces.

Globe initiated field operations in storm-hit areas even while the effects of Karding still lingered on Monday, sending out technical teams who were prepositioned in areas on the typhoon’s path before it made landfall.

“Our network personnel have been working round the clock to make sure outages due to Typhoon Karding will be minimal. Through their efforts, we quickly reached full restoration in most of the typhoon-hit provinces,” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer of the Globe Group.

On Monday, Globe restored service in the National Capital Region and four islands in the Polillo group, including Burdeos, Patnanungan, Polillo and Jomalig. Teams finished restoring service in Panukulan, also in Polillo, Tuesday.

Karding left the Philippine area of responsibility Monday night after bringing heavy rains and howling winds in parts of Luzon, leaving at least eight dead and causing an estimated P160 million in agricultural damage, particularly in severely hit Nueva Ecija.

To ensure fast and efficient service restoration in anticipation of the monster storm, Globe had preposition field personnel over the weekend in areas forecast to be affected by Karding.

Globe Group dispatches urgent support

Globe established a Libreng Tawag, Libreng Charging and Libreng WiFi station in Barangay Paltic, Dingalan, Aurora.

On Monday, Globe also started deployment of Libreng Tawag, Libreng Charging and Libreng WiFi stations in typhoon-hit areas.

These include the following:


  • Sept. 27-29, 8 a.m. – 5 p.m.
    • Brgy. Paltic, Dingalan, Aurora


  • Sept. 27-29, 8 a.m. – 5 p.m.
    • Polillo Municipal Plaza
    • Burdeos Covered Court (LT/LC only)


  • Sept. 27-29, 8 a.m. – 5 p.m.
    • Salacot Barangay Hall, San Miguel


  • Sept. 26, 12 nn-7 p.m. and Sept. 27-28, 8 a.m.-6 p.m.
    • Brgy. Valenzuela, St. Rosa
    • Brgy. H. Concepcion, Cabanatuan City
    • Maharlika Hi-way, Brgy. Zulueta, Cabanatuan City (beside Mercury Drug Store & Fusion Gasoline Station)
  • Sept. 26, 12 nn-6 p.m. and Sept 27-28, 8 a.m.-6 p.m.
    • Brgy. Diversion (Petron-Intersection), San Leonardo, Nueva Ecija
    • Sept. 27-28, 8 a.m.-6 p.m.
    • Brgy. Sto. Nino Gapan City
    • Brgy. San Anton, San Leonardo, Nueva Ecija
    • Brgy Mayapyap Sur Cabanatuan City


  • Sept. 27-28, 8 a.m.-8 p.m.
    • Brgy. Balibago barangay hall, Tarlac City
  • Sept. 27-29, 8 a.m.-5 p.m.
    • Brgy. Carangian Hall (inside covered court), Tarlac City
  • Sept. 28-30, 8 a.m.-5 p.m.
    • Brgy. San Isidro, La Paz (barangay hall)
LT/LC/LW sites in Cabanatuan City include one in Maharlika Highway, Barangay Zulueta and another site in Barangay H. Concepcion.
LT/LC/LW sites in Cabanatuan City include one in Maharlika Highway, Barangay Zulueta and another site in Barangay H. Concepcion.

Meanwhile, typhoon-hit residents in need of medical consultation can get free access to medical doctors via KonsultaMD until October 31, 2022 using the code LIBRENGKONSULTA. They may access KonsultaMD via the app or by calling (02) 7798 8000.

KonsultaMD is also offering those in need of mental health support free sessions with a licensed mental health professional until the end of October using the code HEREFORU.

Meanwhile, customers who would like to send support to typhoon-affected families may donate their Globe rewards points or convert unused data to rewards.

To donate, Globe users just need to go to the new GlobeOne app then take the following steps:

  1. Tap “Redeem”
  2. Choose the Donations tab
  3. Select which partner where they would like to send help.

Donations will be divided among partners ABS-CBN Foundation, Ayala Foundation, GMA Kapuso Foundation, Rise Against Hunger Philippines, and Tzu Chi Foundation, who will then send support to those in need.

GCash users may also donate through #GCashGivesBack. Just go to Pay Bills, tap “Others,” then #GCashGivesBack. Proceeds will be sent to partner organizations ABS-CBN Lingkod Kapamilya, Ayala Foundation, Caritas Manila, GMA Kapuso Foundation Inc., Philippine Red Cross, Save the Children, UNICEF, and World Vision.


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