Sutherland to hire 2K call center agents

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    SAN RAFAEL, Bulacan – At least 2,000 call center agents are expected to be hired in the two-day jobs fair here which started on Tuesday.

    Mayor Lorna Silverio of this town said the jobs fair will be spearheaded by Sutherland Philippines, one of the top five business process outsourcing (BPO) company in the country.

     “Sutherland is the second company to locate in our IT Center this year,” said Silverio referring to the San Rafael Information Technology Center (IT Center) at Barangay Tambubong here.

    A branch of Sutherland Global Services, Sutherland Philippines is investing at least P100 million for their first facility in Bulacan.  The other company that established their operation at the IT center is AAIN, a Korean undergarments exporting company.

    Silverio said that Sutherland needs at least 2,000 new call center agents as they expand their operations in the country.

    “While they are constructing their facilities, Sutherland will farm out and train newly hired call center agents in their branches in Central Luzon and Metro Manila,” the mayor said.

    The jobs fair will be held at the San Rafael governance center in Barangay Sampaloc here from 8 a.m. to 5 p.m.

    To qualify, applicants must be at least 18-years old, with good communications skills, with or without experience, and must be at least high school graduate.

    Based on documents, Sutherland Philippines has established branches in Tarlac, Clark Freeport Zone in Pampanga; the cities of Makati and Taguig in Metro Manila, Camarines Sur and Davao City.

    Established in Rochester, New York in the United States in 1986, Sutherland Global Services has over 30,000 employees in 33 centers in10 countries across the globe.

    A global business process outsourcing company, Sutherland Global Services provides integrated platform-based and analytics enabled business-cycle support solutions for major industry verticals and global industry leaders.

    In the US, it is named as the second largest job creator last August; while it leads in opening opportunities in “next wave cities” in the Philippines. 

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