BPO sets its first provincial site

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    BALANGA CITY – Business process outsourcing Genpact chose Bataan as its first provincial site and its third site in the country after it signed a memorandum of agreement Thursday with the city and provincial governments. It will be the first business process management and technology services provider in the province. It will operate at the third level of Starmall Prima Bataan in this city.

    Dan Reyes, Genpact country manager, said they will start operating in June 2016 with 300 seats for around 500 people. “Hopefully, we will expand to more than a thousand people,” he said.

    Genpact employs 5,000 in Alabang, Muntinlupa and Quezon City, its first two campuses in the Philippines they started in 2006.

    Reyes cited four reasons for the choice of Bataan – vision of City Mayor Jose Enrique “Joet” Garcia III and Gov. Albert “Abet” Garcia to making Balanga City a University Town by 2020; peace and order; infrastructure and political climate.

    He said that having an educated workforce is very important to their company to be able to hire quality talent. He, however, pointed that they will hire even high school graduates who will pass their assessment.

    On peace and order, he said that they wanted their employees safe.

    With regards to infrastructures, Reyes said they have seen the road map and hopeful that developments will be fulfilled.

    The country manager said Bataan has a good political climate that will ensure the continuity of a good and long relationship between the local government units and the BPO.

    Mayor Joet Garcia welcomed the Genpact team, describing their coming as “sa tamang panahon” and that “God gave us you.”

    “Napakagandang development ito. This will provide good job opportunities for our graduates,” said the mayor who will be congressman of Bataan’s second district in 2016 being unopposed.

    Francis Garcia, former SBMA director, will replace brother Joet to the mayorship of Balanga, being also unopposed.

    “The city and the province are very excited for the entry of Genpact, a very refutable BPO. It is one industry we want to attract for many years and here comes Genpact,” Gov. Abet Garcia who is also without opponent in May 2016 said.

    “We have gathered all stakeholders and players like government agencies and the academe to see the growth of Genpact to help many students and graduates,” Abet said.
     
    The governor said they have been preparing the province for the longest time to attract more investors like those in BPO by upgrading the quality of education so that graduates will not find it hard to look for jobs.

    “We have discussed with the Department of Education of aligning K-12 program so that after senior high school, the students can be hired by BPO,” he said.

    Abet said that what Genpact considered most was the prevailing peace and order in the province.

    “Genpact saw how the One Bataan Command Center operates in cooperation with the police to make the province generally peaceful,” the governor said.

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