CLARK FREEPORT —A global provider of auditing and certification services recommended the issuance of an ISO 9001:2015 Certification to the government-run Clark International Airport Corp. which passed a recent external audit late last month, CIAC president Aaron Aquino said.
TUV Rheinland recommended the issuance of a new ISO certificate for the agency after clearing the external audit covering estate management and processing of lease of land, building and structures under CIAC’s jurisdiction.
ISO 9001:2015 is an international standard dedicated to Quality Management Systems, the combined processes, resources, assets, and corporate values that support the goal of customer satisfaction and organizational efficiency.
“TUV Rheinland found zero non-conformities, cited us for business continuity that we were able to operate in spite of the pandemic, and commended us for positive findings, including our 93.75 percent overall performance rating in the 2019 balanced scorecard validated by the Governance Commission for GOCCs,” Aquino said.
The external auditors also commended CIAC’s iHanda 2022 Strategic Plan which is aimed at airport infrastructure and aviation complex development, technological deployment, and the adaptation to the new normal in corporate governance.
“The recommendation (for the new ISO certificate) verifies CIAC’s organizational efficiency and commitment to stakeholders as we pursue our corporate mission to develop a world-class aviation complex in Clark,” Aquino added.
In the past years, CIAC was also ISO-certified for its airport operations, specifically on passenger facilitation and internal processes. The scope of external audit for the agency was changed after the airport’s operations and management were privatized in August 2019.
