We are aware of a sophisticated fraud technique which has affected some of our clients. We assure you that we have already implemented additional security controls to block further attempts and continue to protect bank credentials.
Most recently, we have required our online banking users to update their passwords. Changing their password improves account security and prevents fraudsters from accessing their hard-earned money.
We thank our clients for their patience and cooperation in protecting their online bank accounts. We assure our affected innocent clients that we will reimburse their losses.
Cybersecurity is a focal point of the banking sector. We at BDO are continuously investing and working towards improving our security infrastructure to protect our clients’ money. While we have put back-end measures in place, we appreciate our clients’ continued vigilance to combat fraud.