Alden Richards cuts a confident figure on both the small and the big screen as he tackles many challenging roles. But in his most recent video, no acting needed where Alden is shown as one very happy BDO client.
“When I hear BDO, unang pumapasok sa isip ko is safety. I feel safe because they’ve been here for 50 years, and I can confidently say BDO is the right partner for me,” Alden declared in an interview.
In his new video, Alden came across a frazzled customer trying to complete a long to-do list in the branch so he steps in to help. He showcases the many digital innovations available, including the Universal Teller Machine and the Service Assist Machine, also known as SAM.
The Universal Teller Machine is nothing like the ATM most customers are familiar with. You can complete transactions that are usually done over the counter, including check deposits and passbook updates. BDO clients can also transact cardless using QR and biometrics.
Meanwhile, skip manual forms when you visit a branch and simply key in your transaction details using SAM. You’ll be assigned a queue number so you can sit back and wait comfortably for your turn.
BDO’s Account Assist Kiosk also makes banking easier by letting you open an account in the branch without paper forms. With this machine, BDO clients can easily access their accounts and apply for loans and credit cards using biometrics or debit card and PIN to verify their identity. The forms are automatically pre-filled for a more convenient experience.
Banking convenience from personal to digital
Alden admits his transactions these days are mostly digital, and he hardly carries cash. BDO makes it possible for him to access his accounts for both day-to-day expenses and bigger purchases.
“It’s all about going digital na talaga ngayon. That’s exactly what BDO is doing — going digital to offer more convenience to its clients,” he shared.
But while BDO offers a digital universe of products and services, Alden appreciates that he can always approach a friendly branch officer when he needs to, plus inquire about a wide range of financial products and services in one visit.
In the video, Alden leads the customer to BDO Connect product specialists, in person or virtually, for more information on loans, credit cards, insurance, or investments.
“I’ve been a BDO client for more than a decade already. And I appreciate kasi that BDO offers different options for me in the branch. Para hindi masayang ang pera ko. Meron talagang personal advice para lumago ang savings mo,” recalled Alden.
Due to his busy schedule, Alden always plans his bank visits. You can take your cue from him and book your next branch appointment with a few clicks via www.bdo.com.ph/book-your-visit. It’s convenient and lets you better manage your day.
From your home or office or virtually anywhere, you can also open a BDO account online anytime via www.bdo.com.ph/apply. All it takes is a few minutes on the phone or laptop, a valid ID, and a quick video call with a BDO representative.
Like Alden, you can bank at BDO branches nationwide and experience digital when you want it, or personal when you need it.
