CITY OF SAN FERNANDO – The city government was granted an International Organization for Standardization (ISO) Certification 9001:2015 anew for its quality management system (QMS).
This time, the certification was issued by SOCOTEC Certification International l, the Philippine arm of an assessment and accrediting firm, and was handed by its operations director Gilmore Rivera to Mayor Edwin “EdSa” Santiago on June 27 at Heroes Hall.
Based on their series of audits, SOCOTEC said it was proven that the services of the city to its customers are of “good quality, streamlined, and efficient” – the parameter to meet the international standards of QMS.
Currently, dozens of government services coming from over 20 offices adopt processes that are certified by an ISO through different firms including the SOCOTEC.
Joining Santiago during the awarding rite were incumbent councilor and incoming Vice Mayor BJ Lagman, city administrator Atty. Atlee Viray, city human resource management officer Dr. Rachelle Yusi, and city internal control division chief Sharlyn Bundalian. – CSFP-CIO
