Today's Punto
Today's Punto
BPO opens in P1.5-B business complex
By Armand M. Galang

Mar 09, 2017

PALAYAN CITY - Passport renewal, securing clearance from the National Bureau of Investigation (NBI), loan application from the Social Security System (SSS) or Government Service Insurance System (GSIS), securing birth certifi cate or a license for a new business, voter registration, working as a call center agent or enjoying a hotel vacation.

These are now only a few steps away from each other in a new P1.5-billion complex, known as government center and business hub, in Nueva Ecija’s capital city which officials described during the inauguration of the Business Process Outsourcing Building Wednesday “as not only a template of President Duterte’s advocacy of easing the process of doing business with the government but of bringing jobs and progress together in one package.”

Mayor Rianne Cuevas said the new complex is not only the face of progress in the city and the province but is also the biggest example of what development can do to transform communities into modern cities.

With investments from the Malaysian firm Alloy MTD, the Palayan City Business Hub (PCBH) which is a partnership between the city government of Palayan and the provincial government of Nueva Ecija, is designed to bring together under one roof the offices of several national government agencies that are often sought by people for services like passporting and license issuance.

“The projects are just some of the signs of the city’s readiness to take on the challenges of leading the way for Nueva Ecija’s path to progress,” Cuevas said.

Top officials of the Malaysian government, Alloy MTD, Palayan City, Nueva Ecija and Bases Conversion and Development Authority (BCDA) led the inauguration of the first BPO building here and the province.

Tansri Azmil, chair of Alloy MTD, led the guests that included Malaysian Trade Minister Dato Sri Mustapa Mohamed, Malaysian Ambassador Dato Razlan Abdul Rashid, Cuevas, BCDA chair Vince Dizon and other top officials of the Malaysian firm in a tour of the new building.

The P1.5-billion project, composed of four buildings, will feature the People’s Center Building (PCB) which will house several government offices, officials said.

Among the national government agencies with agreement with the city government to start operation in the PCB include the Department of Foreign Affairs, NBI, Department of Labor and Employment, Philippine Overseas Employment Agency, Department of Trade and Industry, Department of Information and Communication Technology, Department of Education, Commission on Elections, SSS, GSIS, Philippine Statistics Authority, and Phil- Health.

The PCB offers more than just convenience to people who have transactions with the government, according to the city officials. It has allotted airconditioned space for offices that would not require long lines for people waiting for passports, licenses and other documents.

Outside PCB, two more buildings are designed to house more BPO spaces with each other building having 2,000 seats capacity and featuring commercial spaces on the ground floor that could be used for businesses that will cater to BPO workers.

A fourth building will be for other offices and retail establishments with three floors devoted to a 75-room hotel for Palayan City. This building, according to design, will have high speed internet connectivity and dedicated fiber optic lines, uninterruptible power supply and centralized airconditioning.

The BPO buildings, it was also learned, are currently being registered as Philippine Economic Zone Authority- certifi ed. The fi rst BPO offi ce with 230 seats will start operations on March 15.

Cuevas urged all Novo Ecijanos working for BPO offices elsewhere to just come home “and take part in the development of not only Palayan but the entire province.

“There’s no place like home,” she said.

She also extended invitation to BPO companies to locate in Palayan and tap the talent that abounds in the province of Nueva Ecija in terms of skilled labor and industrious workers.

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